I am a senior Scrum Master at the National Bank of Canada (NBC), with over 15 years of experience leading complex IT projects and driving Agile transformation. I hold certifications as a SAFe Reales Train Engineer (RTE), Team KANBAM Trainer, Professional Scrum Master II (PSM II), Professional Scrum Product Owner (PSPO), and Professional Certified Coach (PCC). My mission is to empower teams, foster collaboration, and deliver exceptional value to our clients. I leverage my expertise in Agile methodologies, Jira, Confluence, MS Project, Excel, SAP, Six Sigma, and Quality Management Systems to enhance efficiency, reduce costs, increase revenue, and improve stakeholder satisfaction. I also have domain expertise in financial services and digital coaching, which enables me to understand the needs and challenges of our diverse customers and partners.